Accounting Resolutions Specialist

Conservice LLC; Logan (UT); On-site; USD 22,000 - 31,000; Full time

Job summary

Conservice LLC in Logan, UT is seeking a Resolutions Specialist to join the Accounting Revenue Team. You will handle internal and client correspondence, verify and send ACHs, and resolve a variety of credit and charge situations while delivering excellent customer service.

The role emphasizes attention to detail, accountability, and the ability to manage multiple tasks. A minimum of 1 year in client relations and knowledge of Microsoft Excel are required or preferred as noted.

Qualifications

• Proven track record of great customer service.
• Accountable and attentive to staying on top of work.
• Exceptional attention to detail.
• 1 year of client relations experience required.
• Knowledge of Microsoft Excel.

Responsibilities

• Professional internal and client correspondence.
• Property and management maintenance for accounting.
• Verify and send ACHs.
• Handle a variety of situations including ones we haven't seen before with credits and charges.
• Special accounting requests and projects as needed.
• Maintain a CX score of 90% or higher.

Skills

Customer service

Attention to detail

Client relations experience

Escalation resolution

Project management

Education

High School Diploma or GED

Tools

Microsoft Excel

Job description

Job Description

Wage: $19.40 per hour

Shift: 8am-5pm MT

We are looking for talented and self motivated individuals to join the Accounting Revenue Team as Resolutions Specialist!

Specialists focus on resolving client concerns and are dedicated to providing excellent customer satisfaction. If you are looking for anopportunityto learn with a growing company and advance your career in accounting, please apply!

Responsibilities

• Professional internal and client correspondence
• Property and management maintenance for accounting
• Verify and send ACHs
• Handle a variety of situations including ones we haven't seen before with credits and charges
• Special accounting requests and projects as needed
• Maintain a CX score of 90% or higher

Requirements

• Proven track record of great customer service
• Accountable and attentive to staying on top of work
• Exceptional attention to detail
• 1 year of client relations experience required
• Knowledge of Microsoft Excel
• Escalation resolution experience preferred
• Knowledge of Microsoft suite of products helpful but not required
• Project management experience helpful but not required

High School Diploma or GED

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This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.