Accounting Operations Specialist

Drone Sense; Austin (TX); Remote; USD 50,000 - 80,000; Full time

Job summary

An innovative tech company is seeking a detail-oriented Accounting Operations Specialist to enhance their finance operations. This role is crucial in managing the Order-to-Cash process, ensuring accurate invoicing and collections while collaborating with various teams. The ideal candidate will thrive in a fast-paced environment, possess strong analytical skills, and have a customer-first approach. With a commitment to operational excellence, this position offers the chance to make a significant impact in a mission-driven organization dedicated to public safety. If you are passionate about building efficient financial systems, this opportunity is perfect for you.

Benefits

Stock Options

Medical, Dental, and Vision Coverage

Company-Paid Life Insurance

401(k) Plan

Work from Home

Paid Flexible Time Off

Paid Sick Leave

Part 107 Pilot Training and License Paid for

Qualifications

• 2-3 years of experience in accounting operations, especially invoicing and collections.
• Strong attention to detail and excellent communication skills are essential.
• Experience with SaaS accounting protocols is preferred.

Responsibilities

• Manage collections, ensuring timely invoicing and follow-ups with customers.
• Collaborate with teams to resolve issues and maintain smooth workflows.
• Prepare reports on collections and outstanding amounts.

Skills

Accounting Operations

Project Management

Customer Communication

Data Entry

Problem Solving

Education

Bachelor's Degree in Accounting

Bachelor's Degree in Finance

Bachelor's Degree in Business Administration

Tools

QuickBooks Online

HubSpot

Salesforce

Google Workspace

Microsoft Excel

Job description

About Us.

DroneSense offers a drone software platform tailored for the unique needs of the public safety market. Our comprehensive solution equips First Responders with a complete tool set that expands situational awareness and acts as a force multiplier. Our mission-critical platform addresses the challenges of scale and operational deployment across entire organizations, ultimately leading to more lives saved. Drones are transforming how First Responders carry out their missions, and DroneSense is committed to being an integral part of this evolution in public safety.

Our Culture.

We are a founder-led company with an experienced leadership team comprising engineers, pilots, and entrepreneurs. Our core values guide our teamwork, problem-solving, and decision-making. We seek individuals who view problems as opportunities, possess a growth mindset, and challenge the status quo. Our team is dedicated to making our customers' jobs easier through technology, creative problem solving, and collaborative effort. We value diversity and believe each individual contributes uniquely to our team. We want our team members to enjoy their work, be authentic, and feel a sense of belonging at DroneSense.

Join Our Growing Team at DroneSense!

DroneSense is expanding rapidly, and we are looking for an experienced and detail-oriented Accounting Operations Specialist to support our finance operations. You will play a vital role in our Order-to-Cash process—ensuring accurate, timely order entry, invoicing, and collections to keep our financial operations smooth. We seek someone analytical, highly organized, and comfortable in a fast-paced, collaborative environment. The ideal candidate will have a strong background in accounting operations, a customer-first approach, and proven project management skills. Your responsibilities will include managing collections on a structured schedule, generating accounts receivable reports, and providing insights to our Customer Success and Finance teams. You will also identify and implement workflow improvements in partnership with leadership. If you are passionate about building efficient financial systems and making a tangible impact at a mission-driven tech company, we would love to hear from you!

What You'll Be Doing

• Double-check deal info between systems to ensure accuracy and alignment.
• Enter partner purchase orders (POs) and build detailed sales transactions.
• Create and synchronize invoices across systems.
• Ensure customers and partners receive their invoices and follow up as needed.
• Identify the correct Accounts Payable contacts and resend invoices when necessary.
• Collaborate with our Account Managers to find the best customer contacts and update them on payment issues, especially before QBRs.
• Communicate with customers via email or calls to request payments or arrange payment plans during funding delays.
• Maintain detailed notes in our accounting tools and spreadsheets regarding invoicing and collections.
• Prepare reports and balance sheets showing collections and outstanding amounts.
• Keep client information current as payments are received or contact details change.
• Work closely with teams across Accounting, Finance, Operations, and Customer Success to resolve issues and ensure smooth workflows.

What We're Looking For

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
• 2–3 years of practical experience in accounting, especially in order entry, invoicing, and collections.
• Understanding of basic accounting and bookkeeping processes.
• Excellent communication skills—written and verbal.
• Strong attention to detail and efficient data entry skills.
• Experience with SaaS accounting protocols is highly preferred.
• Great listening skills and ability to track important details.
• Problem-solving mindset with a focus on process improvement.
• Ability to manage time and priorities independently.
• Experience with QuickBooks Online; familiarity with Maxio (formerly SaaS Optics) is a plus.
• Knowledge of CRMs like HubSpot or Salesforce.
• Proficiency with Google Workspace and MacOS is helpful.
• Skilled in Microsoft Excel; PowerPoint skills are a bonus.
• A collaborative team player with a humble attitude—teamwork is essential.
• Ability to interpret high-level directions and execute independently.

*DroneSense employees must be full-time US citizens residing in one of the 50 contiguous states. Although positions are remote, we do not work with offshore or nearshore contractors to comply with client requirements.

**LinkedIn profile must be included to be considered.

Benefits

- Competitive base pay

- Stock options

- Medical, dental, and vision coverage, including a plan with 100% employee-paid premiums

- Company-paid life insurance, short and long-term disability

- Medical FSA & Dependent Care Account

- 401(k) plan

- Work from home

- Paid flexible time off

- Paid sick leave

- Part 107 pilot training and license paid for