Sales Operations Specialist

Bitcoin Depot; United States; Remote; USD 50,000 - 90,000; Full time

Job summary

An innovative leader in the cryptocurrency space is seeking a Sales Operations Specialist to enhance the efficiency of their sales team. This remote position focuses on providing essential tools, training, and support to drive growth. The ideal candidate will be highly organized and detail-oriented, with strong communication skills and a knack for problem-solving. Responsibilities include managing data flow, conducting strategic analyses, and ensuring seamless operations between sales and internal departments. Join a forward-thinking company that values its employees and offers a range of benefits, including health contributions and team-building events.

Benefits

401K matching

Health benefits with company contribution

Paid wellness membership

Equity

Paid time off

Holidays

In-person team-building events

Virtual team-building events

Qualifications

• Experience with CRM tools and Salesforce automation systems preferred.
• Ability to handle high-volume requests and meet sales goals.

Responsibilities

• Serve as a point of contact within the sales team for inquiries.
• Conduct location analysis for stores within Bitcoin Depot’s footprint.

Skills

Customer Relationship Management (CRM)

Salesforce

Data Analysis

Excel

PowerPoint

Google Apps

Communication Skills

Problem-Solving Skills

Organizational Skills

Education

BA/BS in Marketing

BA/BS in Communications

BA/BS in Business Administration

Tools

Salesforce

CRM Tools

Excel

PowerPoint

Google Apps

Job description

Bitcoin Depot is seeking a Sales Operations Specialist to provide key information, tools, training, and support to help our sales organization reach their growth goals. This includes managing the daily incoming and outgoing data flow for the company and conducting strategic location analysis.

This position is remote.

Bitcoin Depot is the largest Bitcoin ATM Network in the world, offering users the ability to buy and sell Bitcoin at thousands of BTM and BDCheckout locations.

We are proud to be an Atlanta Journal-Constitution Top Workplace for 2021 and 2022, the Inc. 5000, and to be on the ACG Georgia Fast 40 list for two consecutive years. We currently trade on NASDAQ under the ticker symbol BTM.

Responsibilities

• Serve as a point of contact within the sales team for inquiries from Account Executives and RVPs, providing operational and customer-focused solutions from inception to resolution.
• Act as owner and liaison between sales and internal departments, as well as external service providers.
• Investigate internal opportunities for improvement, determine root causes, and challenge standard procedures to ensure sustainable processes are achieved and communicated promptly to stakeholders.
• Serve as a subject matter expert (SME) for designated segments regarding sales operations initiatives.
• Conduct location analysis for stores within Bitcoin Depot’s footprint, including analyzing leads, selecting target sales zip codes monthly, and planning market rollout strategies.
• Calculate and communicate monthly sales payments, referrals, and sign-up bonuses to the accounting team.
• Ensure each signed location is prepared for smooth kiosk delivery and installation.
• Coordinate kiosk transfers between sales and operations teams.

Qualifications

• BA/BS degree in marketing, communications, business administration, or related field preferred.
• Experience with Customer Relationship Management (CRM) tools and Salesforce automation systems preferred.
• Experience interpreting and creating reports from various data sources.
• Highly organized and detail-oriented.
• Ability to handle high-volume requests and meet sales goals to maintain a high-performance portfolio.
• Excellent written and verbal communication skills.
• Good judgment, problem-solving skills, and resourcefulness.
• Proficiency with Excel, PowerPoint, and Google Apps.
• Ability to execute tasks efficiently, establish priorities, and meet deadlines in a fast-paced environment.

Benefits include 401K matching, health benefits with company contribution, paid wellness membership, equity, paid time off and holidays, and both in-person and virtual team-building events.

Bitcoin Depot is an equal employment opportunity employer, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic. This policy applies to all employment terms and conditions.

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