Accounting Operations Analyst I

Innova Solutions Inc; Philadelphia (Philadelphia County); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical & pharmacy coverage

Dental/vision insurance

401(k)

Job summary

Innova Solutions is seeking an Operations Analyst for a 6-month contract-to-hire, onsite in Philadelphia, PA. The role focuses on accurate payment processing, data integrity, and collaboration with internal and external partners to ensure proper allocation and reconciliation of payments.

The ideal candidate holds a Bachelor's degree or equivalent with up to 2 years of relevant experience, strong Excel skills, and the ability to manage competing priorities while meeting SLAs.

Qualifications

• Bachelor's Degree or equivalent with up to 2 years' relevant work experience
• Ability to effectively manage competing priorities
• Ability to actively engage with team members in completion of daily tasks, problem resolution, and strategic planning
• Ability to analyze data and draw logical conclusions as to root cause
• Excellent written and verbal communication skills
• Proficient with Microsoft Excel, Word, and Outlook

Responsibilities

• Using established procedures to correctly identify and input premium & non-premium payments into the corresponding systems
• Perform required cross-checks to ensure quality and integrity of data entered
• Adhere to departments controls to ensure tasks are completed in alignment with MAR controls
• Utilize various systems to research payments received in-house or presented via bank imaging tools
• Collaborate with internal business partners such as Accounting, Billing, and AR to ensure payments are allocated and/or reconciled appropriately
• Build relationships with external business partners to include bank vendors in research and resolution of payment issues
• Understand the time constraints and deadlines associated with payment research and application to ensure all Service Level Agreements (SLAs) are met
• Complete batching and prepping of incoming mail in alignment with internal controls
• Ensure timely research and application of payments generated on daily exception report in alignment with peak and off-peak periods (i.e. Open Enrollment)
• Have insight into the types of payment adjustments, their use, and customer impact
• Understanding of how daily deliverables impact internal and external business partners as well as the overall customer experience
• Research and complete inquiries in accordance with internal SLAs
• Maintain departmental production and quality metrics
• Transmit checks via RDC (Remote Deposit Capture) & Virtual lockbox & complete appropriate reporting

Skills

Data analysis

Communication skills

Time management

Team collaboration

Problem solving

Education

Bachelor's Degree or equivalent

Tools

Microsoft Excel

Word

Outlook

Job description

A client of Innova Solutions is immediately hiring for an Operations Analyst. Position type: Full time - Contract to hire. Duration: 6-month contract. Location: Philadelphia, PA 19103 (Onsite).

Responsibilities

• Using established procedures to correctly identify and input premium & non-premium payments into the corresponding systems
• Perform required cross-checks to ensure quality and integrity of data entered
• Adhere to departments controls to ensure tasks are completed in alignment with MAR controls
• Utilize various systems to research payments received in-house or presented via bank imaging tools
• Collaborate with internal business partners such as Accounting, Billing, and AR to ensure payments are allocated and/or reconciled appropriately
• Build relationships with external business partners to include bank vendors in research and resolution of payment issues
• Understand the time constraints and deadlines associated with payment research and application to ensure all Service Level Agreements (SLAs) are met
• Complete batching and prepping of incoming mail in alignment with internal controls
• Ensure timely research and application of payments generated on daily exception report in alignment with peak and off-peak periods (i.e. Open Enrollment)
• Have insight into the types of payment adjustments, their use, and customer impact
• Understanding of how daily deliverables impact internal and external business partners as well as the overall customer experience
• Research and complete inquiries in accordance with internal SLAs
• Maintain departmental production and quality metrics
• Transmit checks via RDC (Remote Deposit Capture) & Virtual lockbox & complete appropriate reporting

Qualifications

• Bachelor's Degree or equivalent with up to 2 years' relevant work experience
• Ability to effectively manage competing priorities
• Ability to actively engage with team members in completion of daily tasks, problem resolution, and strategic planning
• Ability to analyze data and draw logical conclusions as to root cause
• Excellent written and verbal communication skills
• Proficient with Microsoft Excel, Word, and Outlook

Preferred Qualification

• Treasury experience in Healthcare / Insurance Industry
• Having knowledge of Oracle applications and PeopleSoft experience

Pay Range and Benefits

Pay Range*: $20 - $24 per hour *Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits

• Medical & pharmacy coverage
• Dental/vision insurance
• 401(k)
• Health saving account (HSA) and Flexible spending account (FSA)
• Life Insurance
• Pet Insurance
• Short term and Long term Disability
• Accident & Critical illness coverage
• Pre-paid legal & ID theft protection
• Sick time, and other types of paid leaves (as required by law)
• Employee Assistance Program (EAP)

About Innova Solutions

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions: Named One of America's Best Employers for New Grads by Forbes (2024) Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025) One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024) One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics) Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023) One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024) AWS Advanced Tier Services Partner with 100+ certifications Website: https://www.innovasolutions.com/

Equal Opportunity Statement

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation or any other status protected by the statutes, rules, and regulations in the locations where it operates.

If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [e-mail] or [phone]. Please indicate the specifics of the assistance needed.

Federal Fair Chance

Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.