Accounting CX Manager - Drive Adoption & Fast Close (SF)
Campfire
San Francisco (CA)
On-site
USD 90,000 - 120,000
Full time
14 days+
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Job summary
A growing accounting platform in San Francisco is looking for a Customer Experience team member to support customers in using their accounting software. This full-time role involves training, collaboration with technical teams, and customer support. Ideal candidates will have at least 2 years of experience in accounting or finance, along with strong communication skills. Competitive offerings with a focus on professional development are available.
Responsibilities
Provide training sessions on accounting software.
Serve as the primary point of contact for customers.
Collaborate with product and engineering teams for feedback.
Maintain best practices and documentation.
Skills
Accounting audit experience
Customer support
Technical aptitude
Communication skills
Education
Bachelor's degree in a relevant field
Tools
Microsoft Excel
Google Sheets
Job description
A growing accounting platform in San Francisco is looking for a Customer Experience team member to support customers in using their accounting software. This full-time role involves training, collaboration with technical teams, and customer support. Ideal candidates will have at least 2 years of experience in accounting or finance, along with strong communication skills. Competitive offerings with a focus on professional development are available.