Accounting Success Manager, Client Accounting Services

3M HEALTHCARE; Los Angeles (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

3M HEALTHCARE in Los Angeles is seeking an Accounting Success Manager, CAS to join a growing Customer Success team. You will help onboard new clients to our SaaS Accounting solution with emphasis on the Client Accounting Services industry.

After onboarding you will maintain high satisfaction and engagement to ensure long-term success with the application, using accounting experience to build rapport and value for clients.

Qualifications

• Experience as an Accounting Professional.
• Familiarity with SaaS accounting platforms is a plus.
• Ability to onboard clients and drive engagement.

Responsibilities

• Onboard new clients onto our SaaS Accounting solution.
• Maintain high customer satisfaction and engagement.
• Collaborate with Customer Success to ensure long-term success.

Skills

Accounting

Client onboarding

Education

Accounting degree

Job description

The Accounting Success Manager, CAS will be a part of a growing Customer Success team to ensure that our newly acquired clients are successfully onboarded onto our SaaS Accounting solution, with an emphasis on the Client Accounting Services industry.

Once onboarded, this role helps to maintain high levels of satisfaction and engagement among our customers to ensure their long-term success with the application.

Having previous experience as an Accounting Professional helps to build instant rapport with our customer base by utilizing the skills you have learned to ensure optimal success on our software.

If you want to put your education and experience to use in a customer success capacity and work with happy clients by adding value on a daily basis, then this is the perfect opportunity for you.

This role has a requirement of working in office 3 days per week, which may be subject to change based on team and business needs, as determined by the department leader. Please note that this requirement is subject to ongoing review and may be adjusted in the future.

Visa sponsorship is NOT available at this time.