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Benefits offered by this job
Competitive compensation and equity
Unlimited PTO
Up to 100% employer covered healthcare premium
Free lunch and dinner for late office days
Parental leave up to 12 weeks
Tax free commuter and parking benefits
Voluntary insurances
Employee Assistance Program
Free One Medical Membership
401k
Job summary
Tabs platform inc in New York is seeking a Customer Success Manager for its AI-native revenue platform. This role involves managing key client relationships to ensure successful adoption and optimizing cash flow for customers. You'll leverage your accounting expertise to support clients in navigating billing, reconciliation, and ASC 606 compliance. Additional responsibilities include delivering training and synthesizing customer feedback into product improvements. This is a full-time role in a competitive, fast-paced environment.
Qualifications
5+ years in accounting roles or customer success in SaaS.
Fluent in accounting workflows and technology integration.
Strong consultative communication skills with high customer EQ.
Responsibilities
Manage key client relationships and ensure adoption of Tabs.
Drive customer success outcomes and reduce Days Sales Outstanding (DSO).
Deliver training and support to finance teams on best practices.
Skills
B2B invoicing
Collections
Reconciliations
ASC 606 compliance
Customer relationship management
Tools
NetSuite
QuickBooks
Salesforce
Job description
Tabs platform inc in New York is seeking a Customer Success Manager for its AI-native revenue platform. This role involves managing key client relationships to ensure successful adoption and optimizing cash flow for customers. You'll leverage your accounting expertise to support clients in navigating billing, reconciliation, and ASC 606 compliance. Additional responsibilities include delivering training and synthesizing customer feedback into product improvements. This is a full-time role in a competitive, fast-paced environment.