Accounting & Billing Specialist III - Hybrid (Richfield)

Great American Insurance Company; Richfield Township (OH); Hybrid; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

401(k) plan with company match

Employee stock purchase plan

Commuter benefits

Tuition reimbursement

Job summary

NIIC National Interstate Insurance Company is seeking an Accounting Representative III to join our team in Richfield, Ohio on a hybrid schedule. The role focuses on clerical/accounting tasks, billing, reconciliations, and customer support across multiple lines of insurance.

Requirements include a High School Diploma or equivalent, and 6 years of accounting support experience; an Associate degree is preferred. Knowledge of billing systems and strong communication skills are essential.

Qualifications

• High School Diploma or equivalent.
• Associate degree or equivalent experience preferred.
• Field of Study: Business, Accounting or related discipline preferred.
• Minimum 6 years of experience in accounting support functions.
• Insurance industry experience preferred.

Responsibilities

• Performs routine and non-routine clerical/accounting functions.
• Supports in areas such as direct bill, agency bill, general accounting, accounts receivable.
• Provides billing information, account reconciliation, and billing problem resolution.
• Uses billing/policy applications to service customer inquiries.
• Provides inbound and outbound phone support.
• May follow up on delinquent accounts and interact with agencies.
• Reconciles payments/receipts with account information.
• Prepares account analysis and reports as needed.
• Guides and assists lower-level staff and acts as back-up.

Skills

Billing

Account reconciliation

Customer service

Phone support

Working with multiple systems

Education

High School Diploma

Associate degree or equivalent experience

Tools

Billing software

Job description

NIIC National Interstate Insurance Company is seeking an Accounting Representative III to join our team in Richfield, Ohio on a hybrid schedule. The role focuses on clerical/accounting tasks, billing, reconciliations, and customer support across multiple lines of insurance.

Requirements include a High School Diploma or equivalent, and 6 years of accounting support experience; an Associate degree is preferred. Knowledge of billing systems and strong communication skills are essential.