Insurance Billing & Accounts Associate (Hybrid – OH)

Vanliner Insurance Company; Richfield Township (OH); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition reimbursement

Paid time off and holidays

401(k) plan with company match

Employee stock purchase plan

Commuter benefits

Job summary

NIIC National Interstate Insurance Company is seeking an Accounting Representative I in Richfield, Ohio, to operate on a hybrid schedule. The role focuses on clerical and accounting tasks, billing support, and customer communications.

Ideal candidates will have a High School Diploma (Associate degree preferred) and strong organizational and communication skills to handle diverse inquiries and collaboration with internal teams.

Qualifications

• High School Diploma required; an Associate degree or equivalent experience preferred.
• Strong organizational, detail-oriented, and problem-solving abilities are essential.
• Excellent interpersonal and communication skills are needed to service customers and collaborate with teams.

Responsibilities

• Performs routine and non-routine clerical/accounting tasks following established procedures.
• Provides billing information, account reconciliation, and billing issue resolution to customers.
• Uses billing and policy applications to service customer inquiries of a complex nature.
• Handles inbound and outbound calls; may follow up on delinquent accounts with collections.
• Reconciles payments/receipts with account records and prepares ad hoc reports as needed.
• Maintains compliance with regulations and company policies; may assist other duties as assigned.

Skills

Organizational skills

Attention to detail

Problem-solving

Interpersonal communication

Education

High School Diploma

Associate degree preferred

Tools

Billing systems

Policy applications

Job description

NIIC National Interstate Insurance Company is seeking an Accounting Representative I in Richfield, Ohio, to operate on a hybrid schedule. The role focuses on clerical and accounting tasks, billing support, and customer communications.

Ideal candidates will have a High School Diploma (Associate degree preferred) and strong organizational and communication skills to handle diverse inquiries and collaboration with internal teams.