Accounting Assistant I/II — Utility Billing & Service

Sacbar; Healdsburg (CA); On-site; USD 48,000 - 60,000; Full time

Job summary

The City of Healdsburg is seeking an Accounting Assistant I/II to support the Finance Department. This front-counter role handles processing payments, customer inquiries by phone, email, and in person, data entry, and account research, with level based on education/experience/certifications.

Ideal candidates will have Office 365 experience, cash handling, and strong customer service skills; bilingual English/Spanish is highly desirable.

Qualifications

• Experience in customer service, accounting and office support desirable.
• Equivalent to the completion of the twelfth grade.
• Possession of a valid California Class C Driver License may be required at the time of appointment.

Responsibilities

• Process payments for City services and issue receipts.
• Provide customer service in person, by phone, email, and in person; handle inquiries.
• Post payments and balance cash receipts; data entry and account research as needed.
• Prepare invoices and assist with accounts payable and billing.

Skills

Office 365

Cash handling

Customer service

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

The City of Healdsburg is seeking an Accounting Assistant I/II to support the Finance Department. This front-counter role handles processing payments, customer inquiries by phone, email, and in person, data entry, and account research, with level based on education/experience/certifications.

Ideal candidates will have Office 365 experience, cash handling, and strong customer service skills; bilingual English/Spanish is highly desirable.