Front-Counter Accounting Assistant I/II

The Georgia Society of CPAs; Healdsburg (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

The City of Healdsburg is hiring an Accounting Assistant I/II in the Finance Department to support the Utility Billing division. This front-counter role handles payments, assists customers by phone, email and in person, and performs data entry and filing.

Placement at I or II level depends on education, experience, and certifications. Ideal candidates have experience with Office 365, cash handling, and strong customer service; bilingual English/Spanish is highly desirable.

Qualifications

• Experience with Office 365 suite.
• Experience with standard office equipment and phone systems.
• Experience with cash handling and customer service.

Responsibilities

• Process payments for City services and issue receipts.
• Provide customer service in person at counter, via email, mail and on the phone.
• Perform data entry and filing; conduct account research as needed.
• Balance cash receipts at the end of the day and prepare payments.
• Assist with accounts payable and processing invoices.
• Maintain accurate records and support supervisor as needed.

Skills

Cash handling

Customer service

Bilingual English/Spanish

Tools

Office 365 Suite

Phone systems

Job description

The City of Healdsburg is hiring an Accounting Assistant I/II in the Finance Department to support the Utility Billing division. This front-counter role handles payments, assists customers by phone, email and in person, and performs data entry and filing.

Placement at I or II level depends on education, experience, and certifications. Ideal candidates have experience with Office 365, cash handling, and strong customer service; bilingual English/Spanish is highly desirable.