Account Supervisor

80Twenty; United States; Hybrid; USD 90,000 - 130,000; Full time

Job summary

80Twenty seeks an Account Supervisor for a rapidly growing B2B marketing agency client. You will lead day-to-day account management, mentor junior team members, and drive strategy across campaigns from creative to customer experience.

You will report to an Account Director, owning senior relationships and guiding growth opportunities. The role requires strong cross-functional coordination, exceptional communication, and comfort in a fast-evolving org with remote-friendly options.

Qualifications

• 5+ years of experience in a B2B marketing agency environment, ideally in an account management or account supervisor capacity.
• Proven track record owning senior client relationships and managing stakeholder expectations.
• Strong experience coordinating cross-functional teams to deliver integrated campaigns.
• Experience supporting or leading account growth, renewals, and strategic planning.
• Ability to mentor and develop junior team members.
• Excellent organizational skills with the ability to oversee multiple accounts and priorities.
• Comfort operating in a fast-evolving, newly formed organization.
• Familiarity with marketing technology or AI-driven platforms is a plus.
• Excellent written and verbal communication skills with senior clients.

Responsibilities

• Own and elevate client relationships as the senior contact for a portfolio of B2B accounts.
• Lead and oversee coordination of campaign execution across creative, media, strategy, and customer experience teams.
• Oversee project timelines, budgets, and deliverables across multiple accounts.
• Maintain a deep, strategic understanding of each client's business and marketing objectives.
• Translate complex client goals into clear strategic briefs for internal teams.
• Proactively identify opportunities to expand scope and grow revenue within existing accounts.
• Present campaign updates, performance summaries, and strategic recommendations to senior stakeholders.
• Mentor junior account team members (Account Executives, Account Managers).

Skills

Account leadership

B2B marketing

Client relationships

Campaign coordination

Mentoring juniors

Job description

80Twenty is a boutique marketing recruitment agency that connects high-growth companies with exceptional candidates.

Our client, a newly formed, rapidly growing B2B marketing agency built from the combination of several established global B2B marketing agencies, is hiring an Account Supervisor to lead day-to-day account management across a portfolio of B2B clients and mentor junior account team members.

This person will be the senior connective tissue between the client and the internal teams delivering strategy, creative, media, and customer experience work, ensuring campaigns run smoothly and client relationships stay strong as the business scales into its next chapter.

Reporting to an Account Director, this role sits at the center of how the company delivers on its integrated model and plays a key part in growing existing accounts.

Location is flexible and open to remote, with a preference for hybrid candidates based in New York or San Francisco.

Responsibilities:

• Own and elevate client relationships, serving as the senior point of contact for a portfolio of B2B accounts
• Lead and oversee coordination of campaign execution across creative, media, strategy, and customer experience teams
• Oversee project timelines, budgets, and deliverables across multiple accounts, ensuring consistently high-quality delivery
• Maintain a deep, strategic understanding of each client's business, competitive landscape, and marketing objectives
• Translate complex client goals into clear strategic briefs and direction for internal teams
• Proactively identify and pursue opportunities to expand scope, deepen impact, and grow revenue within existing accounts
• Lead the preparation and presentation of campaign updates, performance summaries, and strategic recommendations to senior client stakeholders
• Anticipate client needs and manage risk across the portfolio, resolving issues before they elevate
• Partner closely with senior leadership on account planning, renewals, and growth conversations
• Mentor and guide junior account team members (Account Executives, Account Managers)
• Serve as a credible, expert voice on the company's platform and service offering in front of clients

Requirements:

• 5+ years of experience in a B2B marketing agency environment, ideally in an account management or account supervisor capacity
• Proven track record owning senior client relationships, including expectation management at the stakeholder level
• Strong experience coordinating cross-functional teams to deliver integrated campaigns
• Experience supporting or leading account growth, renewals, and strategic planning
• Ability to mentor and develop junior team members
• Excellent organizational skills with the ability to oversee multiple accounts and competing priorities
• Comfort operating in a fast-evolving, newly formed organization is a plus
• Familiarity with marketing technology or AI-driven platforms is a plus
• Excellent written and verbal communication skills, with strong confidence presenting to senior clients