Account Supervisor

80Twenty; San Francisco (CA); Hybrid; USD 110,000 - 160,000; Full time

Job summary

80Twenty is partnering with a rapidly growing B2B marketing agency to hire an Account Supervisor who will lead day-to-day account management across a portfolio of clients and mentor junior team members. Reporting to an Account Director, the role sits at the center of bringing client strategy to life, coordinating creative, media, strategy and customer experience work as the business scales.

This hybrid role in San Francisco requires a proven track record in senior client relationships and

Qualifications

• 5+ years in a B2B marketing agency environment, ideally in an account management or supervisor role.
• Proven track record owning senior client relationships and stakeholder expectations.
• Strong experience coordinating cross-functional teams to deliver integrated campaigns.
• Experience supporting or leading account growth, renewals, and strategic planning.
• Ability to mentor and develop junior team members.
• Excellent written and verbal communication with senior clients.

Responsibilities

• Own and elevate client relationships as senior point of contact for a portfolio of B2B accounts.
• Lead coordination of campaign execution across creative, media, strategy, and customer experience teams.
• Oversee timelines, budgets, and deliverables across multiple accounts.
• Maintain strategic understanding of each client's business and marketing objectives.
• Translate client goals into clear briefs for internal teams.
• Identify opportunities to expand scope and grow revenue within accounts.
• Lead preparation and presentation of campaign updates and performance summaries.
• Anticipate client needs and manage risk across the portfolio.
• Partner with senior leadership on account planning, renewals, and growth.
• Mentor junior account team members (Account Executives, Account Managers).
• Serve as spokesperson on the company's platform and services in client meetings.

Skills

Client relationship management

Cross-functional coordination

Account growth & renewals

Mentoring junior staff

Organizational skills

Executive communication

Job description

80Twenty is a boutique marketing recruitment agency that connects high-growth companies with exceptional candidates.

Our client, a newly formed, rapidly growing B2B marketing agency built from the combination of several established global B2B marketing agencies, is hiring an Account Supervisor to lead day-to-day account management across a portfolio of B2B clients and mentor junior account team members.

This person will be the senior connective tissue between the client and the internal teams delivering strategy, creative, media, and customer experience work, ensuring campaigns run smoothly and client relationships stay strong as the business scales into its next chapter.

Reporting to an Account Director, this role sits at the center of how the company delivers on its integrated model and plays a key part in growing existing accounts.

This is a hybrid role, one day a week onsite in San Francisco.

Responsibilities:

• Own and elevate client relationships, serving as the senior point of contact for a portfolio of B2B accounts
• Lead and oversee coordination of campaign execution across creative, media, strategy, and customer experience teams
• Oversee project timelines, budgets, and deliverables across multiple accounts, ensuring consistently high-quality delivery
• Maintain a deep, strategic understanding of each client's business, competitive landscape, and marketing objectives
• Translate complex client goals into clear strategic briefs and direction for internal teams
• Proactively identify and pursue opportunities to expand scope, deepen impact, and grow revenue within existing accounts
• Lead the preparation and presentation of campaign updates, performance summaries, and strategic recommendations to senior client stakeholders
• Anticipate client needs and manage risk across the portfolio, resolving issues before they
• Partner closely with senior leadership on account planning, renewals, and growth conversations
• Mentor and guide junior account team members (Account Executives, Account Managers)
• Serve as a credible, expert voice on the company's platform and service offering in front of clients

Requirements:

• 5+ years of experience in a B2B marketing agency environment, ideally in an account management or account supervisor capacity
• Proven track record owning senior client relationships, including expectation management at the stakeholder level
• Strong experience coordinating cross-functional teams to deliver integrated campaigns
• Experience supporting or leading account growth, renewals, and strategic planning
• Ability to mentor and develop junior team members
• Excellent organizational skills with the ability to oversee multiple accounts and competing priorities
• Comfort operating in a fast-evolving, newly formed organization is a plus
• Familiarity with marketing technology or AI-driven platforms is a plus
• Excellent written and verbal communication skills, with strong confidence presenting to senior clients