Account Supervisor

Two by Four; Chicago (IL); On-site; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Commuter benefits

Paid time off

Paid parental leave

STD/LTD insurance

Job summary

A marketing agency in Chicago is seeking an Account Supervisor responsible for leading client relationships and marketing strategy execution. The ideal candidate will have 4–6 years of experience, excellent organizational skills, and the ability to manage multiple projects simultaneously. You will train Account Executives and maintain accountability for client billing and project outcomes. This is predominantly an on-site role, with optional remote work on Wednesdays, offering a solid benefits package including health insurance and paid time off.

Qualifications

• Minimum 4–6 years industry experience.
• Ability to multi-task several projects at once.
• Impeccable organizational skills.

Responsibilities

• Lead client marketing strategy with the Account Director.
• Communicate agency recommendations confidently.
• Train and mentor Account Executives.

Skills

Presentation skills

Client service

Project management

Organizational skills

Attention to detail

Job description

Overview

We're looking for an Account Supervisor with the ability to pitch in and lend a helping hand—or, simply take the bull by the horns. You would be the point person for client relationships, the development of client marketing strategy, and the execution of project work plans. Utilizing exceptional communication and organizational skills, you will lead client and internal teams and be integral in successfully executing our clients’ marketing strategies with charm, confidence, and a rock‑star attitude.

Reports to: Account Director.

Responsibilities

• Partners with Account Director to lead client marketing strategy.
• Confidently communicates agency recommendations to client.
• Leads executive presentations, meetings and calls.
• Ensures regular contact with client is conducted proficiently and professionally.
• Trains and mentors direct reports—Account Executives.
• Monitors Account Executives’ management and development of Assistant Account Executives.
• Responsible for development and adherence to the brand’s strategic platform.
• Recommends improvements to client strategy as needed.
• Owns responsibility for creative briefs, ensuring they are creative and insightful.
• Keeps creative product on strategy, and sees to it that marketing objectives are met.
• Owns responsibility for final estimates that are presented to client.
• Monitors client billing and ensures profitability.
• Identifies growth opportunities with clients and works with the Account Director to foster account growth.
• Leads/participates in agency new business pitches as needed.

Qualifications

• Minimum 4–6 years industry experience.
• Ability to multi‑task several projects at once.
• Strong presentation, client service and project management skills.
• Impeccable organizational skills.
• Attention to detail and willingness to adhere to and execute internal processes.
• Ability to work with little supervision.
• Proven track record of excellent job performance.

Performance and Accountability Measures

• This person will be accountable for maintaining positive, mutually beneficial relationships with clients, leading client strategically and fostering account growth.
• This person will be directly responsible for the development and performance of the Account Executives that report to him/her.
• This person will be indirectly accountable for the performance of the Assistant Account Executives, to the extent that the performance of the Account Executives that report to him/her are directly linked to the supervision of the Assistant Account Executives.
• THIS IS A PREDOMINATELY “WORK FROM THE OFFICE” JOB. While we currently offer “Work from Home Wednesdays”, this job requires that you work in our Chicago office Mondays, Tuesdays, Thursdays, and Fridays.
• Benefits include: health insurance, vision insurance, dental insurance, commuter benefits, Simple IRA, paid time off, paid parental leave and STD/LTD insurance and more.
• Direct applicants only. No agency solicitations of any kind.

Benefits

• Health insurance, vision insurance, dental insurance, commuter benefits, Simple IRA, paid time off, paid parental leave, STD/LTD insurance and more.

Employment Details

Full‑time. Work from our Chicago office Monday, Tuesday, Thursday, and Friday; Work from Home Wednesdays is optional.