Account Supervisor

Calcium+Company; Philadelphia (Philadelphia County); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading advertising firm is seeking an Account Supervisor to support the brand's day-to-day operations and manage client relationships. The role involves guiding the team, ensuring high performance, and developing strategic communication solutions. The ideal candidate should have a Bachelor's degree and 3-5 years of experience in the advertising industry with strong communication and presentation skills. This position requires the ability to manage multiple tasks and travel up to 35%.

Qualifications

• 3-5 years of experience in the advertising industry.
• 1-2 years of Senior/Account Executive experience in an agency setting.
• Ability to travel (locally and nationally) up to 35% of the time.

Responsibilities

• Builds and maintains positive client relationships.
• Motivates the team to ensure high performance.
• Manages and mentors the Account Coordinator and Account Executives.

Skills

Positive professional presence

Superior verbal and written communication skills

Presentation skills

Time management

Education

Bachelor’s degree

Job description

JOB DESCRIPTION

ACCOUNT SUPERVISOR

Account Services

Reports to: VP, Account Director

Job Summary

The Account Supervisor is an Account Services department position responsible for providing support for the day-to-day leadership of the brand. This person is considered the backbone of the team, with people both inside and outside of the agency looking to the Account Supervisor to get the job done on time and on budget. The ideal Account Supervisor will grow on the job, strengthening their strategic skills to contribute to core strategies. This person ensures all tactics are on strategy, manages direct reports, and owns day-to-day client relationships for their owned workstreams.

Key Job Responsibilities

• Builds and maintains a positive client relationship with a focus on building trust with the client while attaining the client’s/brand’s marketing goals
• Proactively recommends and develops communication solutions and maintains a proficiency in the pull-through of client-directed strategies in all tactics
• Takes the leadership role in the development and presentation of the agency’s recommended POVs and strategic documents
• Concentrates on the organic growth of the business
• Takes the leadership role in the development and presentation of the agency’s recommended POVs and strategic documents
• Motivates the team to ensure a high level of performance on behalf of the client
• Manages and mentors the Account Coordinator and Account Executives on the business
• Provides accurate and timely financial forecasts. Manage monthly or quarterly reconciliations and billing. Is the lead financial contact for client inquiries and builds the scope
• Continuously works to expand market knowledge and stay current with respect to advertising opportunities among various platforms, especially those valuable to assigned brands
• Demonstrates a solid understanding of the product, scientific data, strategies, and marketplace

Job Qualifications

• Bachelor’s degree required
• 3-5 years of experience in the advertising industry
• At least 1-2 years of Senior/Account Executive experience in an agency setting is required
• Strong professional presence—possesses positive, inspirational qualities that motivate internal team and evoke ease and confidence in clients
• Possesses superior verbal and written communication skills, both with clients and internal brand teams
• Highly developed presentation skills
• Can mindfully manage deadlines, multiple tasks, and challenges
• Ability to travel (locally and nationally) up to 35% of the time
• Willingness to go beyond what is described in the job description and be flexible for the team, and ultimately, the work

For U.S. Job Seekers, it is the policy of Calcium+Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law.

EOE/AA/M/D/V/F.