Account Supervisor

Calcium+ Company; Philadelphia (Philadelphia County); On-site; USD 65,000 - 90,000; Full time

Job summary

Calcium+ Company in Philadelphia seeks an Account Supervisor in Account Services to lead day-to-day client workstreams, maintain relationships, and ensure on-time, on-budget delivery. Reports to VP/Director.

The role emphasizes growing the business, owning client relationships, mentoring Account Coordinators and Executives, and translating strategies into tactics across channels. 40-hour work week with travel up to 35% to support local and national initiatives.

Qualifications

• Bachelor’s degree required.
• 3-5 years of experience in the advertising industry.
• At least 1-2 years of Senior/Account Executive experience in an agency setting is required.
• Strong professional presence and communication skills.
• Superior verbal and written communication with clients and internal teams.
• Highly developed presentation skills.
• Ability to manage deadlines, multiple tasks, and challenges.
• Ability to travel (locally and nationally) up to 35% of the time.

Responsibilities

• Builds and maintains a positive client relationship with focus on achieving marketing goals.
• Proactively develops communication solutions and ensures pull-through of strategies across tactics.
• Leads development and presentation of POVs and strategic documents.
• Concentrates on organic growth of the business.
• Motivates the team to ensure high performance for the client.
• Manages and mentors the Account Coordinator and Account Executives.
• Provides accurate financial forecasts; handles monthly/ quarterly reconciliations; leads billing.
• Keeps market knowledge current regarding advertising opportunities across platforms.

Skills

Client relations

Communication

Presentation skills

Team leadership

Budgeting

Deadline management

Travel readiness

Education

Bachelor’s degree

Job description

JOB DESCRIPTION

ACCOUNT SUPERVISOR

Account Services

Reports to: VP, Account Director or SVP, Account Director

Job Summary

The Account Supervisor is an Account Services department position responsible for providing support for the day-to-day leadership of the brand. This person is considered the backbone of the team, with people both inside and outside of the agency looking to the Account Supervisor to get the job done on time and on budget. The ideal Account Supervisor will grow on the job, strengthening their strategic skills to contribute to core strategies. This person ensures all tactics are on strategy, manages direct reports, and owns day-to-day client relationships for their owned workstreams.

Key Job Responsibilities

(Duties may include, but are not limited to all or some of the following)

• Builds and maintains a positive client relationship with a focus on building trust with the client while attaining the client’s/brand’s marketing goals
• Proactively recommends and develops communication solutions and maintains a proficiency in the pull-through of client-directed strategies in all tactics
• Takes the leadership role in the development and presentation of the agency’s recommended POVs and strategic documents
• Concentrates on the organic growth of the business
• Takes the leadership role in the development and presentation of the agency’s recommended POVs and strategic documents
• Motivates the team to ensure a high level of performance on behalf of the client
• Manages and mentors the Account Coordinator and Account Executives on the business
• Provides accurate and timely financial forecasts. Manage monthly or quarterly reconciliations and billing. Is the lead financial contact for client inquiries and builds the scope
• Continuously works to expand market knowledge and stay current with respect to advertising opportunities among various platforms, especially those valuable to assigned brands
• Demonstrates a solid understanding of the product, scientific data, strategies, and marketplace

Job Qualifications

• Bachelor’s degree required
• 3-5 years of experience in the advertising industry
• At least 1-2 years of Senior/Account Executive experience in an agency setting is required
• Strong professional presence—possesses positive, inspirational qualities that motivate internal team and evoke ease and confidence in clients
• Possesses superior verbal and written communication skills, both with clients and internal brand teams
• Highly developed presentation skills
• Can mindfully manage deadlines, multiple tasks, and challenges
• Ability to travel (locally and nationally) up to 35% of the time
• Willingness to go beyond what is described in the job description and be flexible for the team, and ultimately, the work

For U.S. Job Seekers, it is the policy of Calcium+Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law.

EOE/AA/M/D/V/F.