Account Supervisor

Manifest; Chicago (IL); Hybrid; USD 85,000 - 90,000; Full time

Benefits offered by this job

Flexible PTO plan

401(k) match

Paid parental leave

Job summary

Manifest is seeking a strategic and creative Account Supervisor to lead project execution in our Chicago office. The ideal candidate will have over 5 years of agency experience on integrated campaigns and excel in communication and problem-solving. This hybrid role requires leadership in client relations and effective team collaboration. We offer a competitive salary between $85k and $90k, flexibility with work hours, and comprehensive benefits. Join us to drive creative, impactful work for our clients.

Qualifications

• 5+ years of agency or client-side experience working on 360° integrated campaigns.
• Ability to travel up to 10% of the time.
• Experience working in regulated industries is a plus.

Responsibilities

• Serve as client expert and principal contact on integrated accounts.
• Lead internal and external status meetings to ensure jobs are assigned.
• Identify and seek out opportunities for new business with existing clients.

Skills

Excellent communication and presentation skills

Excellent interpersonal and client relations skills

Proactive self-starter with organizational skills

Strong problem-solving skills

Proficient with Microsoft Office and Google tools

Experience in project management software/tools

Education

Bachelor's degree in communications, marketing, business administration or related field

Tools

Asana

Job description

At Manifest, our work is fueled by data, ignited by creativity and driven by results. We are a proudly independent, full-service agency represented by diverse talents, backgrounds and expertise, and we have one goal: to deliver breakthrough ideas and brand experiences that drive emotional connections and measurable impact. Let’s chat.

We’re hiring a strategic and creative Account Supervisor to join our dynamic Account Leadership team. In this role, you’ll be the day-to-day driver of project execution and success. You’ll ensure high-quality idea output and communication while integrating with teams and clients to deliver exceptional work that meets client objectives and expectations. A resourceful problem solver who anticipates what is needed to deliver the best quality work on time as a team. Our ideal candidate has 5+ years of agency experience working on integrated campaigns. This role is hybrid 3 days per week in our Chicago office.

Responsibilities

• Serve as client expert and principal day-to day contact, working on 360° integrated accounts
• Create conditions for great work by establishing a clear task assignment, identifying decision makers, managing budget and timing, and creating opportunities to promote the work
• See the work through from conception to development to execution
• Fully engage in cross-peer collaboration, contributing to ideas with cross-functional teams, leveraging knowledge of client vertical and competitive landscape
• Independently identify and manage potential gateways or roadblocks to selling the work, with perspective on what is working well and opportunities to amplify
• Lead internal and external status meetings as needed to ensure all jobs are assigned and on schedule, working with PMs to track project burn and adjust as needed
• Identify and seek out opportunities for new business with existing clients, recognizing opportunities to cross‑sell and up‑sell current offerings

Requirements

• 5+ years of agency or client-side experience working on 360° integrated campaigns; experience working in regulated industries a plus
• Excellent communication and presentation skills, verbal, written, on video and in-person, with clients, teammates and managers
• Excellent interpersonal and client‑relations skills, with experience leading client meetings
• Proactive self‑starter with excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to prioritize and meet deadlines in a fast‑paced environment
• Individual Contributor and collaborative team player with strong problem‑solving skills
• Proficient with the suite of Microsoft Office and Google tools, and project management software/tools such as Asana
• Ability to travel up to 10% of the time
• Bachelor's degree in communications, marketing, business administration or a related field.
• Hybrid - 3 days per week in our Chicago office.

What We Offer

• Private Company – Being a private organization allows us to move quickly so that we can deliver our best for our teams and our clients.
• Flexibility – We have a hybrid work environment and a flexible PTO plan that allows teams to take time off when they need it.
• Competitive Benefits and Salary – Multiple options for health plans based on your and/or your family’s needs, plus a 401(k) match and paid parental leave. The annual salary range for this role in the Chicago market is $85k - $90k in base pay, and the base pay offered will be determined on a case‑by‑case basis based on experience, skills, training, certifications, education, etc., and will be informed by market data.

Manifest is proud to be an Equal Opportunity Employer. Manifest recruits qualified applicants without regard to race, color, religion, gender, age, ethnicity, national origin, protected veteran status, physical or mental disability, sexual orientation, genetic information, gender identity, marital status, pregnancy, citizenship status, or any other protected groups covered by federal, state or local laws.