Account Specialist: Transportation Care & Solutions

Schneider National; Green Bay (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Company 401(k)

Paid time off

Paid holidays

Tuition reimbursement

Incentive pay

Job summary

Schneider National in Green Bay, WI is seeking an Account Representative to support the Account Specialist Team within Schneider’s Transportation Management division. You will resolve issues, manage customer challenges and develop strong internal and external relationships.

This on-site role requires effective verbal and written communication, problem-solving abilities, and a willingness to collaborate with customers and colleagues to keep shipments moving smoothly.

Qualifications

• High school diploma or GED required.
• At least two years of relevant work experience.
• On-site Schneider facility work acceptable.
• Strong problem-solving skills.
• Excellent customer service and communication abilities.

Responsibilities

• Identify and address problems for managed accounts.
• Coordinate and schedule shipments.
• Manage high-volume email communications.
• Assist customers with freight classification.
• Participate in business reviews with key accounts.
• Utilize reports and tools to support accounts.

Skills

Customer service

Problem solving

Verbal communication

Written communication

On-site work

Two years experience

Attention to detail

Education

High school diploma or GED

Job description

Schneider National in Green Bay, WI is seeking an Account Representative to support the Account Specialist Team within Schneider’s Transportation Management division. You will resolve issues, manage customer challenges and develop strong internal and external relationships.

This on-site role requires effective verbal and written communication, problem-solving abilities, and a willingness to collaborate with customers and colleagues to keep shipments moving smoothly.