Senior Transportation Account Manager

Schneider; Green Bay (WI); Hybrid; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Paid time off and paid holidays

Life insurance

Tuition reimbursement

Incentive pay above base

Job summary

Schneider, Green Bay, WI, seeks a Senior Account Representative to support the Account Specialist Team within Schneider’s Transportation Management division. You will resolve issues and build strong internal and external relationships to support key accounts.

This hybrid, first-shift role (Mon-Fri 7:30 a.m. – 4:00 p.m.) seeks candidates with a high school diploma and at least two years of relevant experience, plus strong customer service and communication skills to succeed in a fast-paced

Qualifications

• High school diploma or GED required.
• At least two years of relevant work experience.
• Able to work on-site at a Schneider facility.
• Strong problem-solving skills.
• Exceptional customer service skills.
• Effective verbal and written communication skills.

Responsibilities

• Identify, address and solve problems for managed accounts.
• Coordinate and schedule appointments for assigned shipments.
• Manage high-volume email communications.
• Help customers classify freight.
• Participate in regular business reviews with key accounts.
• Utilize a variety of reports, dashboards, tools and technology.

Skills

Problem-solving

Customer service

Communication skills

Education

High school diploma or GED

Job description

Schneider, Green Bay, WI, seeks a Senior Account Representative to support the Account Specialist Team within Schneider’s Transportation Management division. You will resolve issues and build strong internal and external relationships to support key accounts.

This hybrid, first-shift role (Mon-Fri 7:30 a.m. – 4:00 p.m.) seeks candidates with a high school diploma and at least two years of relevant experience, plus strong customer service and communication skills to succeed in a fast-paced