Account Manager: Lead & Grow Customer Accounts

Schneider National; Green Bay (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with company match

Paid time off

Paid holidays

Incentive pay program

Tuition reimbursement

Job summary

Schneider National in Green Bay is seeking an Account Manager to lead a team bridging Commercial Sales and Customer Service. You will execute a business plan to ensure your team’s metrics related to revenue, volume and service are achieved.

You will coach customer service associates, deliver an outstanding customer experience, support sellers with account plans and visits, and continuously analyze and improve systems and processes to drive performance.

Qualifications

• Bachelor's degree in business or related field.
• Two plus years of transportation or logistics experience.
• Leadership, mentoring or coaching experience.
• Effective written and oral communication skills.
• Strong influencing skills.

Responsibilities

• Coach and mentor a team of customer service associates.
• Provide an outstanding experience for Schneider’s customers.
• Create a business plan that ensures the achievement of metrics related to revenue, volume and service.
• Support sellers with account business plans and customer visits.
• Analyze and implement improvements to current systems and processes.

Skills

Leadership

Communication

Influencing

Education

Bachelor's degree in business or related field

Job description

Schneider National in Green Bay is seeking an Account Manager to lead a team bridging Commercial Sales and Customer Service. You will execute a business plan to ensure your team’s metrics related to revenue, volume and service are achieved.

You will coach customer service associates, deliver an outstanding customer experience, support sellers with account plans and visits, and continuously analyze and improve systems and processes to drive performance.