Account Specialist - Emerging Markets

O'Neal Industries; Northbrook, Cincinnati (IL, OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Onealmfgservices in the United States, Northbrook, is seeking a proactive Sales Associate to manage new account setups, quotations, order entry and customer service, while expanding the customer base.

The role emphasizes building relationships, prospecting, analyzing accounts, coordinating with internal teams, and supporting outbound campaigns; strong teamwork and enthusiasm are expected, with equal opportunity employment.

Qualifications

• Experience in managing customer relationships and driving sales growth.
• Ability to prepare accurate quotations and enter orders.
• Strong teamwork and communication skills.

Responsibilities

• Serve customers by completing new account setup, preparing quotations to customers, order entry, resolving customer complaints and maintaining top notch customer service.
• Contributes to customer retention by strengthening and developing relationships with existing and new customers.
• Develop prospects and build new accounts.
• Detailed account analysis to develop action / development plans for specified accounts.
• Material layout and determining associated processing costs.
• The execution of outbound sales campaigns.
• Contacts prospective customers and maintains regular communication with existing accounts.
• Monitor market trends and adjust sales efforts accordingly.
• The collection and dissemination of relevant sales intelligence from all sales activities. This includes entry of relevant information into system and communication to relevant parties / individuals in the company.
• Back-up teammates.

Skills

Account management

Customer service

Prospecting

Quotations

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Serves customers by completing new account setup, preparing quotations to customers, order entry, resolving customer complaints and maintaining top notch customer service.
• Contributes to customer retention by strengthening and developing relationships with existing and new customers.
• Develop prospects and build new accounts.
• Detailed account analysis to develop action / development plans for specified accounts.
• Material layout and determining associated processing costs.
• The execution of outbound sales campaigns.
• Contacts prospective customers and maintains regular communication with existing accounts.
• Monitor market trends and adjust sales efforts accordingly.
• The collection and dissemination of relevant sales intelligence from all sales activities. This includes entry of relevant information into system and communication to relevant parties / individuals in the company.
• Back-up teammates.

Qualifications

Behaviors

Required

Team Player

: Works well as a member of a group

Enthusiastic

: Shows intense and eager enjoyment and interest

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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