Account Specialist - Emerging Markets

O'Neal Industries, Inc.; Hamilton (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

O'Neal Industries, Inc. is seeking a results-driven sales professional in Ohio to support new account setups, quotations, and order entry. You will build relationships, develop prospects, and drive customer retention while analyzing accounts for growth opportunities.

The role involves executing outbound campaigns, maintaining regular communication with clients, and monitoring market trends to optimize sales efforts. A strong team orientation and enthusiasm are essential for success.

Qualifications

• Must be a team player and work well within a group.
• Demonstrates enthusiasm and eagerness in daily work.
• Experience in sales or customer-facing roles is a plus.

Responsibilities

• Serve customers by handling new account setups and quotations.
• Manage order entry and resolve customer complaints with strong service.
• Develop prospects and build new accounts through outreach.
• Analyze accounts to plan development and action steps.
• Support outbound sales campaigns and maintain regular contact with customers.
• Monitor market trends and adjust sales strategies accordingly.

Skills

Team player

Enthusiastic

Job description

Description

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Serves customers by completing new account setup, preparing quotations to customers, order entry, resolving customer complaints and maintaining top notch customer service.
• Contributes to customer retention by strengthening and developing relationships with existing and new customers.
• Develop prospects and build new accounts.
• Detailed account analysis to develop action / development plans for specified accounts.
• Material layout and determining associated processing costs.
• The execution of outbound sales campaigns.
• Contacts prospective customers and maintains regular communication with existing accounts.
• Monitor market trends and adjust sales efforts accordingly.
• The collection and dissemination of relevant sales intelligence from all sales activities. This includes entry of relevant information into system and communication to relevant parties / individuals in the company.
• Back-up teammates.

Qualifications

Behaviors

Required

• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.