Account Manager

Klöckner & Co SE; Houston (TX); Presencial; USD 52.000 - 76.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) match

Paid time off (PTO)

Paid holidays

Health insurance – medical/prescrip./d

Health Savings Account (HSA)

Wellness stipend

Life insurance

Short/Long-term disability insurance

Adoption assistance (financial)

Adoption & Fertility navigation

Referral program

Employee assistance program

Employee discount

Descripción de la vacante

Klöckner & Co SE seeks an Account Manager in Houston to serve as the primary contact for assigned accounts. You will build strong client relationships, engage with executives and stakeholders, and identify new opportunities within existing customers.

Responsibilities include processing orders, negotiating contracts, and collaborating with the sales team to grow opportunities. A Bachelor’s degree or equivalent experience is preferred and a range of employee benefits is offered.

Formación

• 1+ years of relevant work experience.
• Bachelor’s degree or degree with equivalent relevant work experience, preferred.
• Excellent listening, negotiation, and presentation skills.
• Customer service oriented.
• Ability to prioritize tasks and manage multiple accounts.
• Strong problem-solving and analytical abilities to interpret sales performance.

Responsabilidades

• Process timely and accurate orders according to customer needs.
• Build and maintain strong, long-term client relationships.
• Develop trusted advisor relationships with key accounts and sponsors.
• Negotiate contracts and close agreements to maximize profits.
• Develop new business within existing customers and identify improvements to meet quotas.
• Collaborate with sales team to identify and grow opportunities within territory.
• Coordinate with management to ensure optimal lead-time and inventory levels.
• Communicate monthly/quarterly initiative progress to stakeholders.
• Advise management on challenging customer requests and escalate as needed.
• Perform other related duties as assigned.

Conocimientos

Active listening

Negotiation

Presentation skills

Customer service mindset

Prioritization

Problem solving

Analytical thinking

Results orientation

Educación

Bachelor’s degree or equivalent

Descripción del empleo

The Account Manager is an internal sales role that serves as the primary point of contact for all matters specific to assigned accounts. The Account Manager is responsible for developing strong relationships with customers, connecting with key business executives and stakeholders, and identifying new business opportunities among existing customers.

Summary of Essential Job Functions/Responsibilities

• Process timely and accurate orders in accordance with customer needs
• Build and maintain strong, long-term client relationships
• Develop trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors
• Negotiate contracts and close agreements to maximize profits
• Develop new business with existing customers and/or identify areas of improvement to meet sales quotas
• Collaborate with sales team to identify and grow opportunities within territory
• Coordinate with management to assure optimum lead-time and inventory levels
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Advise management of challenging customer requests and escalates issues as needed
• Other related duties as assigned

Preferred Education and/or Experience

• 1+ years of relevant work experience
• Bachelor’s degree or degree with equivalent relevant work experience, preferred
• Excellent listening, negotiation, and presentation skills
• Customer service oriented
• Ability to prioritize tasks and manage multiple customer accounts
• Problem-solving and analytical skills to interpret sales performance and market trends
• Results driven individual with high-performance standards of themselves and others
• 401(k) with Company Match
• Paid Time Off
• Paid Holidays
• Health insurance – Medical/Prescription Drug/Dental Vision
• Health Savings Account (HSA)
• Wellness Stipend
• Paid Life insurance
• Paid Short / Long-Term Disability Insurance
• Adoption Assistance (Financial)
• Adoption & Fertility Navigation Support
• Referral Program
• Employee Assistance Program
• Employee Discount

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.