Account Services Specialist: Card Processing & Client Support

Northwest Financial Corp.; Spencer (IA); On-site; USD 19,000 - 30,000; Full time

Job summary

Northwest Financial Corp. seeks a detail‑oriented associate for Client Services in Spencer, IA. The role involves handling card processing, balancing accounts, and supporting transfers with quality checks while maintaining compliance with banking regulations.

Strong verbal and written communication is essential, along with the ability to read complex materials and write clear reports. A valid driver’s license and willingness to travel to nearby branches complete the requirements.

Qualifications

• Above average verbal and written communication skills.
• Ability to read, analyze, and interpret general business materials and regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Effective presentation of information to groups of managers, clients and the public.

Responsibilities

• Perform card processing and account balancing for Client Services products.
• Conduct bank research and problem solving.
• Review and monitor reports, customer transfers and transactions with QA.
• Serve as a backup for other positions including mail clerk.
• Maintain compliance with laws and regulations; support audits.

Skills

Verbal communication

Written communication

Reading comprehension

Report writing

Problem solving

Education

High school diploma or GED

Job description

Northwest Financial Corp. seeks a detail‑oriented associate for Client Services in Spencer, IA. The role involves handling card processing, balancing accounts, and supporting transfers with quality checks while maintaining compliance with banking regulations.

Strong verbal and written communication is essential, along with the ability to read complex materials and write clear reports. A valid driver’s license and willingness to travel to nearby branches complete the requirements.