Account Services Delivery Consultant — Customer Success

Dell Inc.; Massachusetts; In loco; USD 90.000 - 150.000; Tempo pieno

Descrizione del lavoro

Dell Technologies in Massachusetts seeks a Consultant for Account Services Management to own day‑to‑day service delivery for key customer accounts, ensure SLA alignment, and drive continuous improvement. You will coordinate across teams to prevent issues and manage changes while maintaining clear communication with customers.

Join us to deliver excellent service in a dynamic environment, contribute to strategic service outcomes, and help customers achieve operational success while advancing your

Mansioni

• Own day-to-day service delivery for key customer accounts, aligning processes to SLAs, and driving continuous improvement.
• Coordinate across teams to prevent issues, manage changes, and enhance customer satisfaction.

Descrizione del lavoro

Dell Technologies in Massachusetts seeks a Consultant for Account Services Management to own day‑to‑day service delivery for key customer accounts, ensure SLA alignment, and drive continuous improvement. You will coordinate across teams to prevent issues and manage changes while maintaining clear communication with customers.

Join us to deliver excellent service in a dynamic environment, contribute to strategic service outcomes, and help customers achieve operational success while advancing your