Account Services & Collections Specialist

ADP Middleware Test Company; Miami (FL); On-site; USD 22,000 - 28,000; Part time

Job summary

ADP Middleware Test Company offers an Account Services Rep I role focused on inbound calls and occasional outbound contact to collect past due HOA, maintenance, and taxes. You may work with a predictive dialer or from reports to reach owners and ensure timely collections while adhering to applicable laws and internal policies.

The position emphasizes accurate information delivery, skip tracing when needed, and adherence to training and quality models.

Qualifications

• Clear, concise telephone communication ability.
• Read and comprehend simple memos and instructions.

Responsibilities

• Communicate with owners by telephone to collect past due monies.
• Identify accounts needing research or skip tracing and take action.
• Provide accurate information to owners during every communication.
• Follow training and quality models to ensure proper methods and quality service.
• Use Positive Call Skills on every call.

Skills

Communication

Education

High school diploma or GED

Job description

ADP Middleware Test Company offers an Account Services Rep I role focused on inbound calls and occasional outbound contact to collect past due HOA, maintenance, and taxes. You may work with a predictive dialer or from reports to reach owners and ensure timely collections while adhering to applicable laws and internal policies.

The position emphasizes accurate information delivery, skip tracing when needed, and adherence to training and quality models.