Account Representative - State Farm Agent Team Member

Justin Bush - State Farm Agent; West New York (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Justin Bush - State Farm Agent in West New York, NJ is seeking an Account Representative to grow client relationships and support daily agency operations. You will develop leads, answer inquiries, and promote relevant products and services, helping customers secure appropriate coverage while delivering superior service in a team-driven environment.

The role emphasizes teamwork, a proactive approach to sales, and ongoing training.

Qualifications

• Experience in sales (outside or inside) is preferred.
• Experience in managing customer relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent written and verbal communication skills.
• Dedicated to delivering exceptional customer service.
• Able to anticipate customer needs and respond proactively.
• Ability to relate well to a diverse customer base.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on product availability, coverages, policy changes, transfers, and billing.
• Promote lasting customer relationships and trust.

Skills

Sales experience

Customer relationships

Marketing interest

Communication skills

Customer service

Anticipate needs

Relating to customers

Job description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2006 and currently lead a team of 13. Before becoming an agent with State Farm, I worked in State Farm Operations, which provided valuable experience and helped me develop a strong understanding of customer service, teamwork, and agency leadership.

I attended Seton Hall University and have always believed in building strong relationships—both within the office and throughout the community. Giving back is important to our agency, and we proudly support The Valerie Fund, which helps families facing pediatric cancer and blood disorders. We believe in making a positive impact both inside and outside the office.

Our agency offers PTO, paid holidays, licensing reimbursement, and a strong focus on work-life balance. We also enjoy celebrating success together through team events and outings, including summer gatherings and pool parties. Creating an environment where people enjoy coming to work and supporting one another is a top priority.

Our culture is collaborative, positive, and growth-oriented. We work hard, help each other succeed, and celebrate accomplishments as a team. I’m looking for someone who is a team player, has a strong work ethic, is self‑motivated, coachable, and eager to grow. If you’re looking for a supportive environment where you can build a long‑term career and be part of a successful team, this could be a great fit for you.

ROLE DESCRIPTION:

As an Account Representative for Justin Bush - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long‑lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.