Account Representative - State Farm Agent Team Member

Cameron Barnes - State Farm Agent; Royal Oak (MI); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Cameron Barnes - State Farm Agent in Michigan is seeking an Account Representative to support daily operations and customer success. You will grow the agency by building strong customer relationships and acting as a liaison between customer needs and agency departments.

You will proactively market relevant insurance and financial services, develop leads, and provide friendly, prompt service. If you are motivated, coachable, and thrive in a fast-paced environment, this could be a great fit.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship

Communication skills

Customer service

Prospecting

Teamwork

Job description

Benefits

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 2023 and currently lead a team of six. Before becoming an agent, I worked as a team member, which gave me valuable experience and a strong understanding of what it takes to build a successful agency and support customers effectively.

I’m a graduate of Western Michigan University and am proud to balance a rewarding career with family life. Building strong relationships and creating opportunities for others to succeed are important values both personally and professionally. Our agency is actively involved in the community and believes in giving back and supporting the people and organizations around us.

We offer PTO, paid holidays, a 401(k), health benefits, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating an environment where team members can grow professionally while enjoying a rewarding career.

We are competitive, goal-oriented, and hold each other accountable while supporting one another along the way. We celebrate wins, learn from challenges, and continuously push ourselves to improve.

I’m looking for someone with a winner’s attitude who is hardworking, motivated, competitive, and coachable. If you thrive in a fast-paced environment and enjoy being part of a team that is focused on growth and success, this could be a great fit for you.

Role Description

As an Account Representative for Cameron Barnes - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.