Account Representative - State Farm Agent Team Member

Mark Brandon - State Farm Agent; Spring Valley (NV); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Mark Brandon - State Farm Agent in Spring Valley, NV is seeking an Account Representative to support daily operations and customer success. You will develop leads, respond to inquiries, and connect customer needs with suitable products and services.

You will grow the agency by fostering relationships, marketing offerings, and delivering friendly service while aligning with company standards and a strong emphasis on customer care and growth opportunities.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

CRM relations

Marketing interest

Strong communication

Customer service mindset

Needs anticipation

Empathy

Job description

Benefits

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 1996 and currently lead a close-knit team of three. I'm a graduate of the University of Toledo and had the opportunity to play professional football before building my career in insurance. Throughout my agency career, I've also earned recognition as a Chairman's Circle qualifying agent.

Our agency offers health benefits, paid holidays, vacation and sick time, licensing reimbursement, and a strong commitment to work-life balance. With established systems and processes already in place, we give our team the tools and support they need to learn, perform, and grow.

I view this as more than just a job—it can be a life-changing career opportunity for the right person. I'm looking for someone who is a hustler, eager to learn, and motivated to grow personally and professionally. If you're ready to follow a proven system, challenge yourself, and discover what you're capable of, we'd love to meet you.

ROLE DESCRIPTION

As Account Representative for Mark Brandon - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.