Account Associate - State Farm Agent Team Member

Justin Bush - State Farm Agent; West New York (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Flexible schedule

Job summary

Justin Bush - State Farm Agent in West New York is seeking an Account Associate to enhance customer relations and support daily operations. This role is central to managing customer accounts, handling inquiries, and facilitating insurance claims.

The ideal candidate will have strong organizational and customer service skills, with a preference for those with insurance experience. Our agency values teamwork, growth, and a positive workplace culture.

We offer competitive salary, training, and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Detail-oriented

Job description

Benefits

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 2006 and currently lead a team of 13. Before becoming an agent with State Farm, I worked in State Farm Operations, which provided valuable experience and helped me develop a strong understanding of customer service, teamwork, and agency leadership.

I attended Seton Hall University and have always believed in building strong relationships—both within the office and throughout the community. Giving back is important to our agency, and we proudly support The Valerie Fund, which helps families facing pediatric cancer and blood disorders. We believe in making a positive impact both inside and outside the office.

Our agency offers PTO, paid holidays, licensing reimbursement, and a strong focus on work-life balance. We also enjoy celebrating success together through team events and outings, including summer gatherings and pool parties. Creating an environment where people enjoy coming to work and supporting one another is a top priority.

Our culture is collaborative, positive, and growth-oriented. We work hard, help each other succeed, and celebrate accomplishments as a team. I’m looking for someone who is a team player, has a strong work ethic, is self‑motivated, coachable, and eager to grow. If you’re looking for a supportive environment where you can build a long‑term career and be part of a successful team, this could be a great fit for you.

Role Description

As Account Associate - State Farm Agent Team Member for Justin Bush - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.