Account Representative - State Farm Agent Team Member

Brandon Jacobs - State Farm Agent; Biloxi (MS); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

License reimbursement

Simple IRA

Bonus based on performance

Job summary

Brandon Jacobs - State Farm Agent is seeking an Account Representative to grow our agency through meaningful customer relations and proactive marketing of relevant insurance products and services. You will serve as a liaison between customer needs and agency departments, helping customers protect what matters most.

The role focuses on developing leads, building relationships, and delivering prompt, friendly service to meet client expectations and policy requirements.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about product availability, coverages, policy changes, and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Customer service

People skills

Job description

Benefits:

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

ABOUT OUR AGENCY:

I opened my agency in 2015 and currently lead a team of six. Before becoming an agent, I worked in banking. I was drawn to agency ownership because it gave me the opportunity to build my own business while making a meaningful impact in the local community and helping people protect what matters most.

I attended University of Mississippi, where I played football. I'm a proud father of two and enjoy traveling and spending time with my family whenever possible. Community involvement is an important part of our agency. We stay active with local schools and proudly sponsor a Student Athlete of the Month award at the local high school. Supporting young people and recognizing hard work and achievement are values that align closely with our agency culture.

Our agency offers PTO, health benefits, a Simple IRA, licensing reimbursement, and additional paid time off opportunities based on office performance. We believe in rewarding success and creating an environment where team members can grow while maintaining a healthy work-life balance.

Our culture is built around teamwork, accountability, and integrity. We're looking for someone who is competitive, dependable, and committed to helping the entire office succeed. The ideal candidate takes pride in doing the right thing, works hard, and can be counted on by both teammates and customers. If you're motivated by growth, enjoy working with people, and want to be part of a team that values character as much as performance, this could be a great fit for you.

ROLE DESCRIPTION:

As an Account Representative for Brandon Jacobs - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.