Account Representative - State Farm Agent Team Member

Chad Gregorini - State Farm Agent; Pittsburgh (Allegheny County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Chad Gregorini - State Farm Agent is seeking an Account Representative to support daily operations and drive customer success. You will grow the agency through meaningful customer relations and by matching client needs with State Farm products and services.

The role emphasizes proactive outreach, strong communication, and a commitment to ongoing development within a collaborative, high-energy team environment.

Qualifications

• Experience in sales (outside sales or inside sales) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written, verbal, and listening communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about product availability, coverages, and billing.
• Promote long-lasting customer relations and satisfaction.

Skills

Sales experience

Customer relationships

Marketing products

Written communication

Verbal communication

Listening skills

Customer service

Anticipate needs

Relating to customers

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2002 and currently lead a team of nine. I've been with State Farm since 2000, building a strong foundation in the industry before opening my own agency. I'm a graduate of California University, married with one daughter, and enjoy competitive bass fishing, hiking, hunting, working out, and spending time outdoors.

Giving back is an important part of who I am. Our agency proudly supports veterans, individuals experiencing homelessness, and people with disabilities. As the son of a Vietnam veteran, supporting those who have served our country is especially meaningful to me.

Our agency offers PTO, licensing reimbursement, professional development, opportunities for growth and advancement, and a strong commitment to work-life balance. We believe in helping our team build successful, long-term careers.

Our culture is competitive, supportive, and built on a strong, tenured team. I'm looking for someone who is coachable, disciplined, and motivated to succeed. If you have a strong work ethic and are committed to continuous growth, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Representative for Chad Gregorini - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.