Account Representative - State Farm Agent Team Member

Fabyobispo; Lomita (CA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k)

Performance bonus

Health insurance

Paid time off

Training & development

Advancement opportunities

Competitive salary

Job summary

Faby Obispo - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You will grow the agency by building meaningful customer relationships and acting as a liaison between customer needs and agency departments.

You will proactively market relevant products and services to improve customers’ lives and drive business. This role emphasizes grit, dependability, and a passion for serving customers, with opportunities for advancement.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service orientation

Interpersonal skills

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our agency:

I opened my agency in 2011 and currently lead a team of eight across two agencies. Before becoming a State Farm agent, I worked as an Agency Field Specialist, recruiter, and State Farm team member, giving me experience in nearly every side of the business. I'm a proud mom to an 18-year-old daughter, and outside of work I enjoy traveling, visiting family, and spending time with my Yorkie.

While we're always looking for ways to become more involved, giving back to our community is something I'm excited to continue growing as our agency expands.

Our agency offers health benefits, a 401(k), and licensing reimbursement. We believe in supporting our team members and providing opportunities to build successful, long-term careers.

Our culture is built around hard work, accountability, and helping people. I'm looking for someone with grit who is self-motivated, dependable, and genuinely passionate about serving customers. If you're ready to work hard, grow professionally, and make a difference, we'd love to meet you.

Role description:

As an Account Representative for Faby Obispo - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.