Account Representative - State Farm Agent Team Member

Kashawilliamsinsurance; United States; Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Training & development

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Job summary

Kasha Williams Insurance is hiring a remote Account Representative to grow the agency through strong customer relations and proactive product marketing. You will work in a license-supported role helping clients with inquiries, policy changes, and billing while expanding our customer base.

Ideal candidates have prior sales experience, excellent communication, and a customer-first mindset. This full-time remote position offers flexible scheduling and performance-based bonuses.

Qualifications

• Experience in sales or telemarketing or retail sales preferred.
• Strong verbal and written communication skills.
• Dedicated to customer service and proactive in addressing needs.
• Ability to build and maintain customer relationships.
• Licensed Property & Casualty (P&C) is required; Life & Health license earns higher base rate.

Responsibilities

• Develop leads, schedule appointments, and market products to meet customer needs.
• Establish and nurture customer relationships; follow up as needed.
• Provide prompt, accurate, and friendly service including policy inquiries and changes.
• Explain product options, eligibility, coverages, and billing details to customers.
• Support agency goals through proactive marketing and customer outreach.

Skills

Sales experience

Communication skills

Customer service

Relationship management

P&C license

L&H license

Job description

Account Representative - State Farm Agent Team Member

Full Time in Fully Remote - US

• Training & development
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

WE ARE HIRING LICENSED REMOTE PRODUCERS!!!! As Account Representative for Kasha Williams Insurance, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Defined Quota (in licensed areas)
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• REQUIRED Property & Casualty license. (P&C and L&H licensed for additional base rate)

This is a remote position.

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