Account Representative - State Farm Agent Team Member

Johnsmithagent; Northern (KY); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Training & development

Competitive salary

Flexible schedule

Job summary

John Smith - State Farm Agent is seeking an Account Representative to grow customer relationships and drive daily operations. This fully remote role focuses on proactively marketing products and services while serving clients with clarity and care.

You will develop leads, schedule appointments, and follow up with customers, ensuring accurate information and courteous service. A valid Property & Casualty license is preferred; compensation ranges from $50,000 to $75,000 per year with opportunities

Qualifications

• Experience in sales and customer relationship management.
• Ability to market products based on customer needs.
• Strong written and verbal communication skills.
• Dedicated to high-quality customer service.
• Ability to anticipate customer needs and relate to customers.
• Property & Casualty license preferred.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service across inquiries (availability, coverages, billing, etc.).
• Promote long-lasting, positive customer relations.

Skills

Sales

Customer relationships

Marketing

Communication

Customer service

Prospecting

Empathy

P&C license

Job description

Account Representative - State Farm Agent Team Member

Full Time in Fully Remote - US

Replies within 24 hours

• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2012 and currently lead a growing team of two. I've worked hard to build an agency where both customers and team members feel supported and valued. Being active in the community is important to me, and I enjoy staying involved and giving back whenever possible. Building strong relationships with the people we serve is at the heart of what we do.

Our agency offers PTO, paid holidays, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. We believe in creating an environment where team members can build rewarding careers while maintaining balance outside of work.

Our office is fun, collaborative, and team-oriented. We work hard, support one another, and celebrate success together. I'm looking for someone who is reliable, organized, and has strong communication and follow-up skills. If you're comfortable learning new systems, enjoy helping people, and take pride in staying organized and accountable, we'd love to meet you.

ROLE DESCRIPTION

As an Account Representative for John Smith - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales required.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

This is a remote position.

Compensation $50,000.00 - $75,000.00 per year

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

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