Account Representative - State Farm Agent Team Member

Alicia Dubose - State Farm Agent; Houston (TX); On-site; USD 30,000 - 60,000; Full time

Benefits offered by this job

Growth potential/Opportunity for 

Paid time off

Vision insurance

Bonus based on performance

Free food & snacks

Job summary

Alicia Dubose State Farm Agency in WillowBrook, TX is seeking an Account Representative to deliver exceptional client experiences and support agency growth.

In this role you will establish customer relationships, respond to inquiries about insurance options, and coordinate with team members to meet client needs. This position offers growth opportunities, paid time off, vision insurance, and a performance-based bonus structure.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Skills

Customer service

Relationship building

Communication skills

Problem solving

Job description

Future Opening: Account Representative - State Farm Agent Team Member

• Bonus based on performance
• Free food & snacks
• Paid time off
• Vision insurance

ROLE DESCRIPTION:

As a Account Rep with Alicia Dubose State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS:

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience

Compensation: $30,000.00 - $60,000.00 per year

Looking for the skills and confidence to run a business in the future?

We are a growing agency with big dreams and lots of potential. We attribute our success to having afun, energetic environment that is an enjoyable place to work. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in WillowBrook.
• Our office is open 09:00am-05:00pm.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Which type of sales role best describes your selling style? *

This position requires outbound calling including cold calls to potential customers. Can you do this? *

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Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none