Account Representative - State Farm Agent Team Member

Agent Jaron; Greeneville (TN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Training & development

Vision insurance

Bonus based on performance

Dental insurance

Free food & snacks

Job summary

Account Representative for Jaron Snoeyenbos State Farm Agent is crucial to daily operations, developing leads, scheduling appointments, identifying customer needs, and marketing relevant products and services to help meet those needs.

You will establish relationships and follow up with customers, provide prompt, accurate, and friendly service, including inquiries about product availability, eligibility, coverages, policy changes, transfers, claims, and billing.

Qualifications

• Experience in sales roles preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Written, verbal, and listening communication skills.
• Dedicated to customer service and anticipating customer needs.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service orientation

Relating to customers

Job description

Benefits:

• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Dental insurance
• Free food & snacks

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Jaron Snoeyenbos State Farm, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.