Account Representative - State Farm Agent Team Member

Jason Bailey - State Farm Agent

Brookfield (MO)

Sur place

USD 39 000 - 52 000

Plein temps

Il y a 5 jours
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Avantages offerts par ce poste

Health Insurance Reimbursement Plan
Opportunity for advancement
Paid time off
401(k)
401(k) matching
Bonus based on performance
Competitive salary

Résumé du poste

State Farm Agent is seeking an Account Representative to grow the agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You will market relevant products and services to improve customers' lives.

The role emphasizes developing leads, scheduling appointments, and delivering prompt, friendly service while handling inquiries about coverage, policy changes, and billing. A customer-focused mindset is essential.

Qualifications

  • Experience in sales is preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products based on customer needs.
  • Strong written and verbal communication.
  • Dedicated to customer service and anticipating needs.
  • Property & Casualty license required.

Responsabilités

  • Develop leads and schedule appointments to market products.
  • Establish and follow up on customer relationships.
  • Provide prompt, accurate customer service including policy changes and billing.
  • Promote lasting customer relations.

Connaissances

Outside sales experience
Customer relationships
Communication skills
Marketing products based on needs
Licensed in Property & Casualty

Description du poste

Benefits:
  • Health Insurance Reimbursement Plan
  • Opportunity for advancement
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.
  • Property & Casualty license.
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