Account Representative - State Farm Agent Team Member

Jackie Zupo; Village of Floral Park (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Bonus based on performance

Flexible schedule

Job summary

State Farm agent Jackie Zupo is seeking an Account Representative to grow the agency through meaningful customer relations and proactive marketing of insurance and financial services products.

You will develop leads, schedule appointments, establish relationships, and provide prompt, accurate customer service while pursuing licensing and staying compliant with policy requirements.

Qualifications

• Experience in sales is preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products based on customer needs.
• Strong written and verbal communication skills.
• Dedicated to excellent customer service.
• Ability to anticipate customer needs and relate to customers.
• Property & Casualty license is required.

Responsibilities

• Develop leads, schedule appointments, identify customer needs and market products and services.
• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service across inquiries and policy matters.
• Promote lasting customer relations and trust.

Skills

Sales experience

Customer relationships

Marketing products

Communication skills

Customer service

Anticipate customer needs

Relate to customers

Property & Casualty license

Job description

Benefits

• Paid time off
• 401(k) matching
• Bonus based on performance
• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As Account Representative for Jackie Zupo - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.