Account Representative - State Farm Agent Team Member

Raudel Flores; Fort Worth (TX); Vor Ort; USD 42.000 - 60.000; Vollzeit

Benefits dieser Stelle

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Zusammenfassung

Raudel Flores - State Farm Agent is seeking an Account Representative to grow the agency by building strong customer relationships and marketing suitable insurance and financial services. You will serve as a liaison between customers and agency departments, helping clients select products that fit their needs.

The role emphasizes proactive outreach, timely follow-ups, and delivering friendly, accurate service to improve customer satisfaction and retention.

Qualifikationen

• Experience in sales (inside or outside) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills — written, verbal, and listening.
• Dedicated to customer service and anticipating customer needs.
• Able to relate to customers.

Aufgaben

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Kenntnisse

Sales experience

Customer service

Communication skills

Relationship management

Understanding customer needs

Ausbildung

Property & Casualty license

Jobbeschreibung

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Raudel Flores - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.