Account Representative - State Farm Agent Team Member

Braeden Friss - State Farm Agent; Sheffield Township (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Free food & snacks

Job summary

Braeden Friss State Farm Agent seeks an Account Representative who is outgoing, customer-focused and ready to grow the agency by building meaningful relationships and promoting State Farm insurance and financial services.

You will develop leads, schedule appointments, identify customer needs, provide prompt, friendly service, and maintain lasting relations across departments to support customers’ coverage and claims needs.

Qualifications

• Sales experience to drive lead generation and product promotion.
• Ability to manage customer relationships across departments.
• Strong communication, listening, and written skills.
• Dedicated to superior customer service and responsiveness.
• Ability to anticipate customer needs and tailor solutions.
• Ability to relate to customers from diverse backgrounds.
• Property & Casualty license (preferred or to be obtained).

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products to meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service across inquiries, coverage, and billing.
• Promote long-lasting customer relations and trust across the agency.

Skills

Sales experience

Customer relationships

Communication skills

Customer service orientation

Needs anticipation

Interpersonal skills

Job description

Benefits:

• Opportunity for advancement


• Paid time off


• Training & development


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Free food & snacks

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Braeden Friss State Farm, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.


• Property & Casualty license.