Account Representative - State Farm Agent Team Member

Rickgonzalezinsurance; Miami (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Training & development

Bonus based on performance

Competitive salary

Dental insurance

Vision insurance

Job summary

Richard Gonzalez - State Farm Agent in Miami seeks an Account Representative to support daily operations, grow the agency through customer relations, and connect client needs with appropriate products.

Ideal candidates have sales or customer-service experience, strong communication, and a license; you will handle inquiries, eligibility, coverage changes, and billing while building lasting relationships. This role offers opportunities for advancement and a competitive benefits package.

Qualifications

• Experience in sales or customer-facing roles.
• Strong communication and interpersonal skills.
• Ability to manage customer relationships and follow up.
• Interest in marketing products and services based on customer needs.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service regarding product availability, coverages, changes, transfers, billing, and inquiries.
• Promote long-lasting customer relations and referrals.

Skills

Sales experience

Customer relationships

Communication skills

Customer service

Marketing interest

Relationship management

Active listening

Education

Property & Casualty license

Job description

Benefits:

• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• 401(k) matching


• Bonus based on performance


• Competitive salary


• Dental insurance


• Vision insurance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Richard Gonzalez - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.


• Property & Casualty license.