Account Representative - State Farm Agent Team Member

Randy Weissenhofer; Carol Stream (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Randy Weissenhofer - State Farm Agent in Carol Stream, IL is seeking an Account Representative to grow our agency through meaningful customer relations and proactive outreach. You will act as a liaison between customer needs and agency departments, helping clients select appropriate products and services.

The role emphasizes sales, relationship management, and service excellence. The successful candidate is enthusiastic, self-motivated, and eager to take ownership of their success, with a

Qualifications

• Experience in sales (outside or inside) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written, verbal, and listening communication skills.
• Dedicated to customer service and anticipating customer needs.
• Able to relate to customers effectively.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Inquiries may include product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing products

Communication skills

Customer service mindset

Prospecting

Job description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 1983 and currently lead a close-knit team of four. Before beginning my State Farm career, I worked in the paper industry. Outside of the office, family is a big part of my life - I'm the proud parent of three children and grandparent of eight.

Staying connected to our community is important to us. I'm an active member of both the local Chamber of Commerce and Rotary Club and enjoy building relationships with the people and businesses we serve.

Our agency offers paid time off, licensing reimbursement, and a strong commitment to work-life balance. We're also open to offering a health insurance stipend based on individual needs.

Our culture values independence, initiative, and hard work. I'm looking for someone who is enthusiastic, self-motivated, willing to go the extra mile, and doesn't give up when faced with a challenge. If you're comfortable thinking on your feet, motivated by earning potential, and ready to take ownership of your success, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Representative for Randy Weissenhofer - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.