Account Representative - State Farm Agent Team Member

Sue Breesnee - State Farm Agent; Post Falls (ID); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Sue Breesnee - State Farm Agent is seeking an Account Representative in Post Falls, Idaho. The role focuses on growing the agency through customer relations and marketing relevant products and services to meet client needs.

Responsibilities include developing leads, establishing relationships, and delivering prompt, friendly service. The ideal candidate has sales experience, strong communication skills, and a commitment to customer service in a cooperative team environment.

Qualifications

• Experience in sales (outside or inside) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about product availability, coverage, and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing products based on customer需求

Communication skills

Customer service orientation

Anticipating customer needs

Relating to customers

Job description

Benefits:

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2006 and currently lead an experienced team of 11. Before becoming a State Farm agent, I ran a marketing company, where I developed a strong background in building relationships, connecting with customers, and growing a business.

Staying involved in our local community is important to us. Our agency participates in Post Fall Days as well as other community events throughout the summer. We enjoy getting out of the office, meeting people in our area, and supporting the community we serve.

Our agency offers health benefits, a Simple IRA retirement plan, paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We also make time to recognize and appreciate our team through outings, dinners, and other team celebrations.

One of the things we’re most proud of is the environment we’ve built. Our team works extremely well together, and we value maintaining a positive, supportive, and drama-free workplace. I’m looking for someone who is a genuine team player and will contribute positively to that culture. If you enjoy collaborating with others, value strong working relationships, and want to join a cohesive team where people appreciate and support one another, we’d love to meet you.

ROLE DESCRIPTION:

As an Account Representative for Sue Breesnee - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.