Account Representative - State Farm Agent Team Member

Janefreilich; Florida; On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Job summary

State Farm Agent Jane Freilich in Florida is hiring an Account Representative to grow the agency through proactive customer relationships and service excellence. You will act as a liaison between customers and agency departments, promoting suitable insurance and financial services products.

The role emphasizes developing leads, building trust with customers, and delivering prompt, friendly service while meeting sales and service goals.

Qualifications

• Experience in sales; customer relationship management preferred.
• Strong communication skills and ability to relate to customers.
• Licensed in Property & Casualty (P&C) is preferred or required.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about coverage, billing, and policy changes.
• Promote long-lasting customer relations and trust.

Skills

Sales experience

Customer service

Communication

Relationship management

Education

P&C license

Job description

Benefits

• Health insurance
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. We have a competitive hourly rate and bonus.

Role Description

As Account Representative for Agent Jane Freilich - State Farm, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.