Account Representative - State Farm Agent Team Member

Jane Johnson - State Farm Agent; Colby (KS); On-site; USD 32,000 - 55,000; Full time

Benefits offered by this job

Flexible schedule

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Job summary

Jane Johnson - State Farm Agent is seeking an Account Representative to support daily agency operations and customer success. You will grow the agency by building meaningful customer relationships and coordinating between customer needs and agency departments.

You will market relevant insurance and financial products to meet client needs, while delivering prompt, friendly service and pursuing opportunities for advancement within a supportive team.

Qualifications

• Prior sales experience preferred.
• Experience managing customer relationships.
• Ability to market products based on customer needs.
• Written and verbal communication skills.
• Strong dedication to customer service.
• Able to anticipate customer needs.
• Able to relate effectively to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Customer service

Needs anticipation

Interpersonal skills

Job description

Benefits:

• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Jane Johnson - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.