Account Representative - State Farm Agent Team Member

Dustin Braud - State Farm Agent; Kenner (LA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Training & development

401(k)

401(k) matching

Competitive salary

Job summary

Dustin Braud - State Farm Agent in Kenner, LA is seeking an Account Representative to support daily operations and serve customers. You will grow the agency by building meaningful relationships and aligning customer needs with State Farm products.

The role emphasizes proactive outreach, responsive service, and collaboration with agency teams to deliver insurance and financial services that help clients protect what matters most.

Qualifications

• Experience in sales or customer relations preferred.
• Strong communication and listening skills.
• Ability to anticipate customer needs.
• Dedicated to customer service.
• Interest in marketing products based on customer needs.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Active listening

Relationship building

Education

Property & Casualty license

Job description

Benefits

• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Role Description

As Account Representative for Dustin Braud - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.