Account Representative - State Farm Agent Team Member

Jenny Horoky - State Farm Agent; Goshen (IN); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Bonus based on performance

Job summary

Jenny Horoky - State Farm Agent in Goshen, IN, is seeking an Account Representative to drive daily operations and customer success. You will build meaningful customer relationships and act as a liaison between customer needs and agency departments, expanding service offerings through proactive product marketing.

The role emphasizes customer-focused service, lead development, and effective communication to support agency growth and customer satisfaction.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales, or telemarketing).
• Experience in managing customer relationships.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer service

Communication skills

Demonstrated listening

Job description

Benefits:

• Opportunity for advancement
• Training & development
• Bonus based on performance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Jenny Horoky - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.