Account Representative - State Farm Agent Team Member

Aburjai Ins and Fin Svcs Inc; Dumfries (VA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Training & development

Job summary

State Farm agent Amjad Aburjai is seeking an Account Representative to support daily operations and customer success. You will grow the agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.

You improve the lives of customers by proactively marketing relevant products and services. The role emphasizes lead development, responsive service, and proactive marketing to build lasting relationships while ensuring accurate policy information

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Excellent written and verbal communication.
• Ability to listen and relate to customers effectively.
• Dedicated to customer service and meeting customer needs.
• Ability to anticipate customer needs and act pro-actively.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Listening skills

Demonstrated empathy

Anticipate customer needs

Tools

Property & Casualty license

Job description

Benefits:

• Flexible schedule
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Amjad Aburjai - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.