Account Representative - State Farm Agent Team Member

State-Farm-319b4913; Louisville (KY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

State Farm's Jonathan Gray Agent is seeking an Account Representative to support daily operations and customer success in Louisville, KY. You will grow the agency through meaningful customer relations and serve as a liaison between client needs and internal teams.

The role emphasizes proactive marketing of relevant products, strong communication, and a commitment to outstanding service. Prior sales experience and a willingness to obtain a Property & Casualty license are preferred.

Qualifications

• Experience in sales roles such as outside/inside sales, retail, or telemarketing.
• Experience in managing customer relationships.
• Interest in marketing products based on customer needs.
• Strong written, verbal, and listening communication.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to relate to customers.
• Willingness to obtain Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing products

Communication skills

Customer service mindset

Anticipate customer needs

Interpersonal skills

Property & Casualty license readiness

Job description

Benefits:

• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development


• Bonus based on performance


• Competitive salary


• Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Jonathan Gray - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.


• Willingness to obtain Property & Casualty license.